about aices

Wed, 20th June, 2018

AICES is the trade organisation in the United Kingdom for companies handling international express documents and package shipments. AICES membership – which includes household names such as DHL, FedEx, TNT and UPS – employs over 29,000 people directly, supports a further 68,000 jobs indirectly, and is responsible for over 95% of the international courier and express shipments moved through the UK every day. Our services provide the “just-in-time” information and goods that organisations from hospitals to financial institutions rely upon.

The Express Industry

Practically every organisation relies on fast and efficient transportation of goods, components and documents in order to ensure their commercial competitiveness and success.

The express industry specialises in time-definite, reliable transportation services for documents, parcels and freight. It has allowed British business to rely on predictable, expeditious delivery of supplies, thereby enabling them to attain and maintain global competitiveness.

The expansion of the global economy has meant the express industry has had to respond to the flexible and time sensitive needs of the modern business world. Express operators provide guaranteed, fast, reliable, on demand, world-wide, integrated, door-to-door movement of shipments which are tracked and controlled throughout the journey.

Thousands of packages from contracts and legal documents, to spare-parts and medical equipment, are delivered by the express industry every day. For UK business to compete effectively, AICES members ensure that these vital consignments arrive at their destination on time. However, we don't just serve the businessman who needs urgent documents first thing in the morning. Our clients include hospitals, factories, the Government and even Her Majesty's Royal Household. We believe the fact that our customers take for granted their packages will be in place as and when required is testimony to the efficient service our members provide.

From Humble beginnings

The express industry first emerged during the 1970s. Since then, operations have developed from the delivery of documents and parcels to specialist items such as high-tech products, semiconductors and general air-freight commodities. Typically, the types of goods transported by express services are high-value items such as electronic components, automotive spares, product samples and pharmaceutical products.

With e-commerce becoming a major driver for the UK economy, the express industry will play an increasingly important role in the supply chain ensuring business efficiency and consumer satisfaction.

With the express industry transporting over £8.5 billion of UK exports each year, the essential role of air transport of goods in British trade cannot be ignored.

AICES: Aims and Objectives

The main aim of AICES is to provide an organisation that is capable of, and qualified to, represent its members on the regulatory issues that may affect their operation and business. In doing this, the Association aims to:

  • act as a focal point and representative body in negotiations between the industry and Government departments and other official and regulatory bodies;
  • improve and maintain professional standards within the industry;
  • establish uniformity of policy for the express industry as a whole;
  • participate with national and international organisations to ensure the UK industry is efficiently represented in decision making processes, particularly within the European Union;
  • promote the achievements of the industry in meeting the requirements of modern multinational businesses

Meeting the Needs of Business

A recent survey by the CBI confirmed the importance of express services to UK companies:

  • 64% of firms consider next-day express delivery services to be very important to meeting their commitments to clients.
  • 19% of UK companies consider next-day delivery services to be important because their products are perishable/time-sensitive.
  • 87% of companies require their suppliers to deliver certain shipments to them by express delivery.
  • Around 40% frequently require either sub-components or spare parts next-day.
  • Over 40% of UK firms would have to hold increased inventories if next-day delivery were no longer available, increasing their costs.
  • 32% of Small and Medium-Sized Enterprises (SMEs) expect that they would lose orders if next-day international delivery services were no longer available.
  • Good access to markets is the most important factor influencing international location decisions. Without guaranteed international next-day delivery, our survey suggests that 16% of UK firms would possibly have to relocate overseas.

Crucially, 56% of all companies surveyed said they would be “very badly affected” by the cessation of next day deliveries